Frequently asked questions

Quick answers about ServeReferee software. Still stuck? Contact us.

Is the iPhone app the same account as the web console?

Yes. ServeReferee uses one login for the mobile app and the web console. Sign in with the same email and password on either.

How much does it cost?

The first 10 jobs every month are free. Paid plans start at $42.50/mo when billed annually (Starter at the 15% annual rate). See full tiers on the pricing section. Subscriptions are managed in the app after you sign up.

Do you offer a free trial?

Yes—your free trial is 10 free jobs every month. No credit card is required to try it out. When you need more capacity, pick a paid plan on the homepage pricing section or after sign-up.

Is ServeReferee built for California AB-747?

Yes. Attempt workflows include fields and declarations to support California AB-747 requirements—so compliance details stay on the attempt, not in a side spreadsheet. You remain responsible for meeting the rules that apply to your matters.

Can I attach GPS photos to a service attempt?

Yes. Capture photos in the field and link them directly to the attempt so location and timing stay with the record. You can also add photos later if needed.

Can I email attempts to clients from the software?

Yes. Send attempt updates to clients from the job so status reaches them without copy-paste chains.

Can I send work to other ServeReferee users?

Yes. Hand jobs directly to other ServeReferee users when you need coverage outside your team—without retyping the matter into email.

Are subscription fees refundable?

No. Subscription fees are non-refundable as described in our Terms of Service. You can cancel to stop future renewals; access continues through the end of the paid period.

How do you handle confidential information?

You control the job records, documents, and personal information you put in your account. See our Privacy Policy and Terms of Service for how the website, iPhone app, and web console handle information and who is responsible for customer content.

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