Where do you provide process serving and e-filing?
We focus on California service of process and court e-filing. Coverage for a given address or court can depend on the matter—tell us the location and court when you reach out.
Frequently asked questions
Quick answers for law firms, businesses, and process server teams. For matter-specific questions, contact us.
How fast can you serve or file?
Timelines depend on address difficulty, court rules, and how complete your packet is. Rush and routine workflows are both common—we’ll quote realistic windows when we confirm the job, not generic promises.
What do you need from us to get started?
Typically: who to serve or what to file, relevant documents (summons, complaint, proposed orders, etc.), known addresses, and any deadlines. If you use e-filing, we may need filing credentials or clarifications your firm prefers—we spell that out before work starts.
How do we get status updates?
We communicate in whatever channel your team already uses with us (email, phone, etc.). Customers using our web console can also see job-related information in the product when applicable.
What is the difference between process serving and e-filing?
Process serving is delivering legal documents to parties or witnesses so the court has proof of notice. E-filing is submitting documents to the court electronically. Many matters need both at different stages—we handle each per your instructions.
Do you publish standard pricing on the website?
Fees depend on location, urgency, filing type, and volume. We provide a clear quote for each engagement after we understand the matter—contact us to discuss.
Is the iPhone app the same account as the web console?
Yes. ServeReferee software uses one login for the mobile app and the web console. If you only have mobile access today, you can sign in on the web with the same email and password.
How do you handle confidential information?
Legal work involves sensitive data. We treat materials and client details accordingly and only use them to perform the services you request. For specific terms, ask for our policies when you onboard.